GYM MEMBERSHIPS & POLICIES
Join Now! We offer ALL INCLUSIVE gym membership at both our Tacoma and Seattle location.
For general and corporate membership pricing, please contact us at one of our convenient locations.
- Month to Month membership.
- 1 free one-hour personal training session with the purchase of a membership
- Unlimited access to all classes
- Unlimited access to private fitness studio with 24-hour video classes
Elite Membership $120/monthly
- 2 Personal Training Sessions
- 4 Small Group Training Classes (Tacoma)
* Personal training sessions and SGT classes will expire 30 days after the billing date.
Spring Membership Special
Spring out of Hibernation; $0 enrollment/$69 month MTM
*Limited Time Offer
*Call to see if you are eligible for Corporate Discounted Rates.
*Annual club enhancement fee (same as membership dues). First enhancement fee due 60 days after joining. All members required to pay this. Save & Exit
Prepaid Gym Memberships
Buy 12 months and receive a reduced rate of $39.00 per month ($120 in savings).
-All the same benefits as month to month membership
*Call to see if you are eligible for Corporate Discounted Rates.
*Annual club enhancement fee (same as membership dues)-
First enhancement fee due 60 days after joining. All members required to pay this.
Membership Policies & Cancellation
All Prepaid memberships are non-refundable- There are only 2 reasons someone can cancel a prepaid membership:
- They move more than 25 miles from the club
- They have a note from a doctor stating that they cannot use the club
If a member does qualify for a refund, the months used will be charged at the current monthly retail rate, not a prorated amount as prepaid memberships are given price breaks. A refunded prepaid membership is considered month-to-month for 12 months if it is canceled before the expiration date for one of the above 2 reasons. All bonus months are non-refundable.
Prepaid memberships cannot be purchased for more than 12 months. If you prepaid 12 months of dues and bonus months were added on, those bonus months are non-refundable under any circumstance. If a current member prepays their membership they must verify through their bank or credit card statement that monthly charges have stopped. If the monthly charges do not stop, the member can be refunded up to 2 months of dues and any additional months would be credited as follows: For each month paid after the prepaid period begins, the member would get 2 free months added to the end of the prepaid period.
All prepaid memberships continue on a month-to-month basis once the prepaid period expires at the 18th month mark. To cancel the account, the member must submit a written notice 30 days prior to the effective date of cancellation.
If NW Fitness closes permanently, you will be offered a comparable facility within 10 miles of the club. If a facility is not offered, you can cancel and receive a pro-rated refund of your initiation fee.
Billing issues – It is the member’s responsibility to let NW Fitness know about any billing or account charge issues immediately. If a member is billed or charged incorrectly, the maximum refund is 2 months of dues so please check your bank statement monthly to assure the correct amount is being withdrawn each month or as set up in your original contract. If you do not let us know within that 2 month timeframe, additional months (past 2) that get charged incorrectly can only be credited through extending your next billing date.
Security – Each club will have security lanyards that are requested to wear around your neck during any hours a NW Fitness employee is not on-site. These lanyards will call our security company with the push of a button. The entrance and club is also monitored 24 hours a day. If a card is swiped and a non-member enters the club, the member whose card was swiped and allowed the entry will be charged a $20 guest fee that will automatically be taken from their credit card on file. If at anytime you see the door opened for a non-member please use the lanyard and contact security.
EFT (Electronic Funds Transfer) – All members joining on a month-to-month basis must pay their dues through EFT. With EFT, the member just authorizes their monthly dues to be paid on a specific date each month automatically through their checking, credit, or debit card. If they do not wish to do EFT, they must pay one year’s dues in advance. If the member’s account information changes from the original EFT set-up, it is the member’s responsibility to get new account information to the club. There will be a $20 fee assessed to the member for each instance or NSF or closed accounts.
All memberships have a $50 enrollment fee. Anytime this fee is waived or discounted upon joining, a cancellation fee goes into effect.
Membership check-in – Each new member will be given a barcode keychain for easy, fast, convenient check-in. It is required that you check-in each time you enter the club but if you don’t have your barcode, you can check in with just your first and last name as your picture will be on the screen. Regardless of your consistency on using the club, you will be required to check-in on each visit.
Putting a membership on hold – If a membership is put on hold, there will be a $30 re-activation fee to make the membership active. Memberships can only be put on hold for 3 months. You may put your membership on hold with no re-activation fee for the following reasons:
- Military deployment: Must give a copy of military orders to the club.
- Health reasons: Must have a doctor’s note and the maximum length of time to put a membership on hold for health related reasons, is 2 months.
Minimum age requirement – The minimum age to sign up for your own membership is 18. You must be 13 years of age to be added on to a membership and members 13-16 must be accompanied by an adult 18 years or older or their trainer who is a staff member. Those aged 16-17 can join on their own membership but must a have a parent or guardian present when joining.
Transferring your membership – You can transfer your membership (“Founding” included) one time but if you do transfer a membership, you will not be able to get it back as memberships are only transferable one time. Memberships cannot be transferred to a current or active member.
Cancellation of Membership – cancellation form must be received by the end of the month to stop the auto payment
for the next month. For cancellations received through the mail, the date on the envelope from the post office will be the effective date of cancellation.
Cancellations must be in writing and signed and cannot be submitted through email or over the phone. It is the member’s responsibility to check with their bank to verify that their auto-payment has stopped. The maximum refund for a non-processed, verified cancellation is 2 months of dues. Check your bank statement.
Once a written notice is submitted, withdrawal will stop the following month (cancellation form must be recieved by the end of the month to stop the auto-payment for the next month) and my prepaid last month will then be applied. Save & Exit
- You can cancel at the club. You will receive a copy of your cancellation request. Cancellations must be submitted 30 days prior to the requested date of cancellation. Any cancellations received after the required 30 day notice will have a minimum of 1 additional dues withdrawal.
- You can cancel through certified mail. This way you can get proof of cancellation from the post office.
- You can cancel through general mail. If you choose this option you must contact the club to verify that your membership was cancelled. All cancellations are processed within 3 days of receipt. If requested, we can send you a cancellation verification via email. Again, if sent through general mail, you must verify with the club that the membership was cancelled. If you mail a cancellation request through general mail we cannot guarantee that it will end up at the club so back dated letters will not be allowed as means for cancellation. The only way to verify this form of cancellation is by contacting the club and following up. All memberships that have been cancelled have a “status” of cancelled which can be verified through the front desk.
Memberships that sign-up on-line or over the phone will be subject to all rules, regulations and policies based on their first visit to the club.
Past due accounts – All past due accounts will receive notification of past due status. If a members account is delinquent they must make it active by paying all past due months in order to place on hold or cancel. Please remember that “Founding” members will lose their privileges if their account becomes past due.
Locker room and locker usage – Lockers are for day use only. Any belongings left in an unrented locker overnight will be taken out. Never keep valuables in a locker. NW Fitness is not responsible for any lost, stolen, or missing items.
Memberships cannot be sold for more than 12 months. In most cases members who prepay will get bonus months added on for prepaying their membership. If a member cancels and is entitled to a refund, bonus months are never refunded or calculated in the refund. The first 12 months are the only months that can be refunded. If the refund is requested after the initial 12 month period it is bonus months and a refund is not allowed for those additional months that were given for free.
Specials – Any pricing purchased below the special being offered to the regular membership will not have an additional “Founding” or other discount.
Sponsorship – Members who are re-joining cannot be used as a sponsored member. Sponsorship prizes and gifts are for first time members only.
Personal Training/Pilates/Camps/Clinics – All PT packages and sessions are non-refundable if a cancellation request is not received within 3 business days of the purchase date. This includes any phone orders for personal training sessions. This also includes any monies paid for camps or clinics for members or non-members of NW Fitness. All PT session hours are 50 minutes long.
3 day cancellation request: If a cancellation request is delivered or mailed within 3 days of the purchase date for personal training, a refund will be processed. A requested certified letter can be sent to: NW Fitness: please find on our website at http://www.nwfitnessgym.com.
Personal trainers or instructors are subject to change. Refunds will not be issued due to a personal trainer change.
If for any reason NW Fitness facilities are permanently closed, NW Fitness must provide a facility within a 10 mile radius of the current NW Fitness location. If a facility is not provided you may cancel the PT contract.
Each time a session is used the member must sign off on a session used form.
If approved by management, PT sessions can be transferred from one member to another but the maximum sessions that can be transferred is 5 one hour sessions.
There is a 24 hour cancellation policy on all training sessions. Members are liable to be charged for any session cancelled less than 24 hours prior to the scheduled appointment.
All PT will expire if not used within 6 months of purchase.
All PT sessions must be paid in full within 30 days of purchase. If for any reason a package is not paid in full within 30 days, the client agrees to have those sessions deducted from their credit card or EFT on file.
Group Exercise – On Request classes
The rooms are on a first come…first serve basis and cannot be used for more than :30 minutes. A sign-in sheet will be available outside of each room and anyone using the room must be signed in. You cannot use the room on back to back 30 minutes sessions.
There may be an extra fee to use Fitness on Request.
There will also be scheduled classes where the rooms will not be available. Those classes will be posted at the club and on-line for your convenience.
All guests must register and fill out a guest profile card upon entering the club.
Non-member guests wishing to use the club must pay a $15 guest fee, good for that day only. Members can bring a guest for a discounted rate off the guest fee for $10 dollars.
All non-member guests who are not accompanied by a staff member must leave photo ID when using the club. Non members are not allowed unless a NW Fitness employee is on-site.
Non-member guests wishing to view the club must be accompanied by an staff member, regardless of whether they are with a member, on a guest pass, or just walking in.
Guests must follow all other policies including dress guidelines.
Shirts, shorts or sweats, and shoes are required in all areas other than locker rooms.
All areas require workout clothes such as sweat suits sweat shirts and pants, t’shirts, tank tops, etc.
Street clothes, especially jeans, are not allowed in any exercise area due to abnormal wear and tear on upholstery and flooring.
Obscene language, pictures, or verbiage is not permitted on any clothing worn at the club. This will be determined at the full discretion of the club management.
Corporate Membership Policies-
To obtain a corporate membership, a corporate profile must be filled out by our Fitness Consultant and a corporate agreement must be signed.
Once a corporate membership is obtained, it will remain current by:
- maintaining a minimum of 5 employees on a current membership at
- distributing the corporate rates 2x per year to all employees through email, internal notice, or paychecks, and allowing an NW Fitness Fitness Consultant to do a corporate on-sight 1x per year.
All employees will get discounted dues rate.
Any employee wishing to join will pay their first and last month’s dues and will need to pay an activation fee at the current price to start.
“Founding” membership privileges apply to all corporate employees joining during the “Founding” membership phase.
If an on-site is not done once every 12 months, NW Fitness, at its sole discretion, can opt to cancel the corporate membership by submitting a 30 day notice to cancel or, bring the corporate to the current corporate dues rate.
General Policies and Guidelines-
All certificates and coupons expire after 12 months of the issue date if an expiration date is not listed. NW Fitness reserves the right to refuse service to anyone.
The management may cancel any membership at any time in their full discretion. The canceled member will receive any prorated prepaid dues but they will not receive any enrollment or processing fees paid. All rules and policies are subject to change at any time.
No smoking, tobacco products, alcohol, firearms, or drugs are allowed on the premises at any time. Any person smelling of alcohol or marijuana will be subject to loss of membership and must leave the premises immediately.
Swearing is not allowed at any time in the facility.
Any member who intentionally or aggressively tries to intimidate or verbally abuse a staff person or fellow member will have their membership terminated.
Any person with health limitations must first contact a physician before using the facility.
NW Fitness, it director’s, owners, and employees, are not responsible for lost, stolen, or damaged items.
All suggestions, requests, and complaints must be communicated on-line or at the front desk. Those leaving their name, phone number, or email address will get a response within 48 hours.
Any member, who joins over the phone or by email and does not sign their agreement, can be charged up to $20 per visit to the facility for each use.
Cardio & Weight Room’s-
You must wipe your machine down after every use.
Please re-rack your weights when you are finished with the machine.
Based on usage, there may be time limit for cardio machines during prime time hours.
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TACOMA POINT RUSTON GYM
Hours of Operation:
Gym Hours: 24/7
Membership Staff Hours: Monday-Thursday 10:00 a.m-7:00 p.m and Friday 7:00 a.m-4:00 p.m
5005 Main Street, Suite 119
Tacoma, WA 98407
Maps & Directions
SEATTLE FIRST HILL GYM
Hours of Operation:
Gym Hours: 24/7
Membership Staff Hours:
Monday-Friday 10:00 a.m-7:00 p.m
504 9th Avenue
Seattle, WA., 98104
Maps & Directions